Hospitality Technology Consulting
From property management systems to agentic AI workflows — helping hospitality operators turn operational complexity into competitive advantage.
Principal · FG Consulting Services
Castle Rock, Colorado · English & FrenchBackground
Over 25 years leading hospitality technology companies — from frontline implementation specialist to CEO of a global SaaS firm serving enterprise hotel groups, resort operators, and vacation rental companies. Led organizations through turnarounds, private equity acquisitions, and international expansion into Asia. Today applying that operational depth to help hospitality businesses navigate the AI transition.
"Built a SaaS technology solutions company working with enterprise hospitality companies — growing it to $MM in revenue while maintaining a 30% EBITDA throughout."
What I do
From guest-facing platforms to back-office automation — building systems and strategies that connect hospitality operations to modern AI infrastructure.
Career
From implementation specialist to CEO — 25 years of firsthand experience in every function of hospitality technology business.
Building the foundational operational infrastructure for a vacation rental parking solutions startup — streamlining operations, establishing scalable processes, and aligning day-to-day activities with strategic growth goals.
Delivering cutting-edge technology solutions for hotels, vacation rental properties, and hospitality businesses. Specializing in PMS implementation, AI automation, guest communication systems, and operational intelligence platforms.
Retained post-acquisition to lead strategic direction and growth. Achieved SOC2 compliance, converted all U.S. clients to corporate credit card processing (+10% ARR), implemented HubSpot CRM with Power Automate/Zapier automation (−40% manual work), and converted accounting to NetSuite.
Led teams of 75 to achieve profitability through challenging economic cycles. Oversaw acquisition of Megasys Hospitality Solutions and positioned the company for sale to private equity. Managed enterprise accounts representing 50% of ARR.
Relocated to Colorado to open the operations office. Transitioned software platforms to cloud-based SaaS resulting in 200% revenue growth. Led digital transformation and international expansion into Asia including corporate structure, product localization, and sales.
Worked with CEO to turn around the company. Annually deployed solutions for 60+ clients and significantly increased ARR — building the technical and operational foundation that defined the next 20 years of career growth.
Intelligence Reports
Translating complex technology and AI trends into clear, actionable intelligence for hotels, resorts, and vacation rental businesses.
Key findings from the Stanford HAI AI Index Report 2026 — translated for hotels, resorts, and vacation rental operators. Covers productivity gains, agent capability, workforce impact, and data readiness frameworks.
Industry Briefing · Stanford HAIQuarterly intelligence briefings covering AI adoption, technology trends, and operational strategy for hospitality operators.
Get in Touch
Whether you're evaluating AI for your operations, need a technology audit, or want to discuss a specific challenge in your hospitality business — happy to start a conversation.